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Southside Healthcare Solutions provides medical billing, insurance claim processing and Accounts Receivable follow-up for the healthcare providers in USA. The wide range of our billing services include the following:
  • Patient's Demographics Entry:
    • Personal details
      • Patient's full name including last and first name
      • Date of Birth
      • Present address inclusive of City, state and zip code
    • Medical Records
      • Patient's health history
      • Patient's medical examination findings
      • Lab test results
      • Medications prescribed
      • Referrals ordered to health care providers
    • Insurance Details
      • Patient's Primary Insurance, effective date and coverage and benefits
      • Patient's Secondary Insurance details
    • Other Details
      • Employment Details
      • Social security number
      • Insurance details inclusive of primary, secondary and tertiary
      • Guarantor information
      • Charges entered
      • Co-payment
  • We audit all the entries down to the smallest detail to ensure 100% quality services to you.

  • Insurance Eligibility Verification:
    • We check with the insurance companies of the patients for their benefit details before processing any claims. This ensures transmission of claims to the correct payer, with correct information.

  • Pre-Authorization:
    • If any services require Pre Authorization, we obtain the same.


  • Coding, Charge Capture:
    • Process of charges with appropriate state and specialty Specific Rules.
    • While processing the charges care is taken for the details like date of service, referring physician, ordering physician, place of service, type of service, referral details and co-pay details.
    • Internal Quality Assurance performed at different levels to provide high quality output.
    • Highly trained Medical Coders analyze and update all CPT, ICD-9 and HCPCS codes across various specialties.
    • Insurance and governmental regulatory requirements are strictly followed.
    • Payer-specific coding requirements taken care of.
    • On-line and Off-line software utilization experience.

  • Payment Posting and Denial Management:
    • Daily Deposits balanced accurately.
    • In case of Low Pay or No Pay, analysis is done.
    • Denials are worked immediately and secondary claim reports are sent regularly.
    • Manual and electronic payer interface.
    • Denial Posting.
    • Provider Data Updates.
    • Patient Billing and collection.

  • Patient's Billing and other Follow-up:
    • Receivables Analysis
    • Payer (Insurance) Follow-up
    • Denials management
    • Practice Analysis
    • Reporting
    • Re-billing
    • Reconciliation.